Overview
Soul Aesthetics is looking for an exceptional Patient Coordinator to join our team.
This is much more than a traditional front desk position. The Patient Coordinator is the command center of our practice, creating an organized, welcoming, and seamless experience for our patients while helping the entire team operate at its best.
We are looking for someone who is naturally warm, highly organized, detail-oriented, proactive, and confident communicating with people. You should enjoy hospitality, thrive in a fast-paced environment, and take pride in noticing what needs to be done before someone has to ask.
What You’ll Own
- Creating an exceptional first and last impression for every patient
- Managing patient check-in and check-out
- Answering phones, texts, emails, and patient questions
- Scheduling and confirming appointments
- Collecting payments and maintaining administrative accuracy
- Monitoring the daily schedule and patient flow
- Anticipating scheduling issues and helping solve them proactively
- Supporting providers so they can stay on time and focused on patient care
- Maintaining a polished, organized, welcoming front office
Who We’re Looking For
At Soul, character matters as much as experience.
You may be a great fit if you are:
- Warm and genuinely enjoy taking care of people
- Exceptionally organized and detail-oriented
- Dependable and accountable
- Professional and polished
- Comfortable juggling multiple priorities
- A strong communicator
- Proactive rather than waiting to be told what to do
- Positive, team-oriented, and willing to help
- Someone with high standards for yourself and the experience you create for others
Experience
Experience in medical aesthetics, healthcare, hospitality, or a high-end customer service environment is helpful, but the right attitude, character, and cultural fit are our highest priorities.
Our standard is simple: Every patient feels welcomed. Every day runs smoothly. Every provider feels supported.
If that sounds like the kind of environment where you would thrive, we’d love to meet you.
Join us in empowering our patients to look and feel their best. Apply today to become a Soulmate!
To Apply
Please upload your resume and cover letter. If you move on to the second round of the application process, we will contact you to submit an introductory video of yourself. Then, a formal interview will be scheduled after reviewing your video submission.