Effective Date: 09/13/2024

This Privacy Policy (“Policy”) explains how Soul Aesthetics (collectively, “Soul Aesthetics,” “us,” “we,” “our”) collects and processes personal information when you interact with us online via our website and social media, and offline, in person (collectively, “Services”).

How Soul Aesthetics Collects Personal Information:

Directly from you. This includes personal information we collect when you input information on our website, such as when you use our purchase items from us, sign up for our newsletter, input your information when taking our quiz, request an appointment, contact us, or information you provide when otherwise engaging with us. We may also collect information directly from you when you interact with Soul Aesthetics at our retail location, by phone, or at an event.

From public or third party sources. This includes personal information we collect from public sources including, but not limited to websites that enable social sharing, social media sites, and from our service providers, vendors and suppliers, our affiliates, or other individuals and businesses.

From devices you use when you interact with us online. This includes information collected through our websites and automatically from devices you use to connect to our websites.

From you at our in-person location.

Types of Personal Information Soul Aesthetics Collects:

• Contact Information such as name, email address, zip code, home address, and telephone number, etc.
• Biographical and Demographic Information such as age.
• Internet Usage Information such as browsing history, search history, and information regarding your interaction with our online services or advertisements.
• Inferences such as inferences drawn from any of the personal information we collect to better understand your preferences.
• Transaction Information, for example, if you conduct a transaction with us, we may collect payment and shipping information in order to complete the transaction.
• Financial and Payment Information needed to process and fulfill orders such as credit card details, financial information, and shipping information.

How Soul Aesthetics Uses Personal Information:

We process personal information to provide you services and operate our business. Generally, we use personal information to:

• Provide, market, and develop our products and services. Soul Aesthetics collects information to provide our services, maintain our websites, and better understand the interests of our customers and visitors who use our services and products.
• Process and complete transactions. We may collect payment and contact information to process your transactions and deliver our products to you.
• Communicate with you. We may use your information to respond to your inquiries and send you communications, including our newsletter, regarding our products and services.
• Research and development and quality assurance. We may use personal information to study, develop, and improve our products and services. We may also aggregate, anonymize, and/or de-identify personal information we collect and use it for any purpose, including product development and improvement activities.
• Security and fraud prevention. We may use personal information to monitor, detect, and prevent fraud and improper or illegal activity.
• Debugging. We may use your personal information to secure our online services including our network and websites and to debug our online services.
• Comply with law. We may use personal information to comply with our legal and regulatory obligations, to defend ourselves in litigation and investigations, and to prosecute litigations.
• Internal business purposes. We may use personal information for our internal business purposes, such as data analysis, audits, and enhancing our services. We may also use inferences drawn from personal information to create a profile reflecting your preferences so we can tailor our services to you.

How Soul Aesthetics Discloses Personal Information:

We may disclose personal information in the following ways:

• Service providers. We may provide personal information to vendors, contractors, business and service partners, or other third parties who provide services to us including analysis firms, advertisers, and others.
• Collaborators. We may share personal information with collaborators with whom we jointly develop or promote our services.
• Government, regulatory, or law enforcement agencies. We reserve the right to disclose your information to respond to valid information requests from government authorities and judicial requests, to investigate potential fraud, or where otherwise required by law. We may disclose your personal information where we believe the disclosure is necessary or appropriate to comply with regulatory or legal requirements or to protect the safety, rights, or property of ourselves and others and to exercise, establish, or defend our legal rights.
• In connection with a merger, acquisition, or business transfer. If we sell all or a part of our company, your information may be transferred to the buyer.

We do not sell personal information.

We may also disclose aggregated, anonymized, or de-identified information to third parties at our discretion.

Your Marketing Preferences:

If you no longer wish to receive promotional marketing materials from us, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from Soul Aesthetics by following the instructions included in the email. You may unsubscribe from text messages you previously consented to by following the prompt provided on our messages. We will work to comply with your request promptly.

However, even if you opt out of receiving such communications, we may need to continue to send you certain non-marketing communications (such as information about your scheduled appointments, shipping information, and changes to our Privacy Policy or Terms of Use).

Cookies and Other Technologies:

We and our partners use various tools to collect data when you visit our sites and apps, including cookies, pixels, localStorage, software development kits, advertising identifiers, and other similar technologies. Some of these technologies store data in the browser or on your device. Other technologies may use network-related or other information to recognize your device (e.g., IP address). Our Services use these technologies, for example, when you first request a web page and data is then stored on your computer or other device so the website or app can access information when you make subsequent requests for pages from that Service. These technologies may also be used to collect and store information about your usage of the Services, such as pages you have visited, search history, and content you have viewed.

When you use our Services, we and our partners may use also use these technologies to gather information about how you view and use our services and content, and to connect your activity with other data we store about you. The use of these technologies helps us serve you better by understanding what you’re interested in, tracking trends, measuring the effectiveness of ads, saving your preferences, and storing information you may want to retrieve on a regular basis. We also allow specific, approved partners to collect data from your browser or device for advertising and measurement purposes using their own similar tools.

At any time, you can control the use of cookies by adjusting the settings on your browser. However, if you choose to disable some or all cookies, please note that by blocking any or all cookies you may not have access to certain features, content, or personalization available through our Services.

Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.aboutcookies.org. Also, certain versions of the iOS operating system permit you to “ Limit Ad Tracking ” in the system settings, and certain versions of the Android operating system allow you to “ Opt-out of Interest-Based Ads ” in the system settings. Options you select are browser and device specific.

Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. At this time, we do not look for or respond to DNT signals.

Security:

We take steps to secure our websites and applications; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Soul Aesthetics cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information toSoul Aesthetics, you do so at your own risk.

CCTV:

We use CCTV video recording to protect the physical security of our property and Services in line with applicable laws. We do this to comply with our contractual obligations (e.g., with customers and insurers) and our internal physical security policies to safeguard our properties, workplaces, people and data.

Third Party Sites:

We may provide links to websites and other third-party content that is not owned or operated by Soul Aesthetics. The websites and third-party content to which we link may have separate privacy notices or policies. Soul Aesthetics is not responsible for the privacy practices of these websites.

If you provide any personal information through a third-party site, your interaction and your personal information will be collected by and controlled by the privacy policy of that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this Privacy Policy.

Contact Us:

If you have questions about your personal information, please contact us at info@soultulsa.com or (918)-779-7590.

How Will I Know Whether Soul Aesthetics Has Updated This Policy?

Soul Aesthetics reserves the right to amend, change, modify, add, or remove portions of this Privacy Policy at any time. We will post notice of changes to this Privacy Policy on this page. You must check this page periodically for changes. Changes will become effective as of the date listed at the top of the page but will not apply retroactively.